At Tech Glance Service, our priority is to provide exceptional digital marketing solutions tailored to your needs. However, we understand that there may be situations where you need to cancel or request a refund. Below are the terms and conditions that govern these requests.

1. Cancellation Policy

1.1. Project-Based Services

For our project-based services (e.g., website development, SEO packages, social media marketing, etc.), our cancellation policy is as follows:

• Cancellation Within 1 Hour of Order: You may cancel your project within 1 hour of placing your order. If you cancel within this time frame, a full refund will be provided.
• Cancellation After 1 Hour: After 1 hour, your project is assigned to our team, and cancellation is no longer possible. At this stage, we begin work on your project, making it difficult to reverse the process without incurring costs.

2. Refund Policy

2.1. Eligibility for Refunds

Refunds are typically granted under the following circumstances:

• Service Not Provided: If, for any reason, we are unable to deliver the agreed-upon service, you are eligible for a full refund.
• Significant Delays: If there is a delay in project delivery of more than 1 week without prior communication or agreement, a refund may be considered.

2.2. Non-Refundable Services

Certain services remain non-refundable:

• Consultation Fees: Any fees associated with consultations or assessments are non-refundable.
• Third-Party Services: Costs associated with third-party services (e.g., paid advertisements, hosting services, premium themes or plugins) are non-refundable once purchased.

2.3. Refund Processing

Approved refunds will be processed within 10-15 business days from the date of approval. Refunds will be issued via the original payment method.

3. Exceptions

There may be exceptions to this policy on a case-by-case basis, particularly for custom or unique projects that require specific terms. These exceptions will be clearly outlined in the service agreement.

4. Dispute Resolution

If you are not satisfied with the outcome of your cancellation or refund request, we encourage you to contact our customer support team. We are committed to finding a resolution that works for both parties.

5. Contact Us

For any questions or concerns regarding our Cancellation and Refund Policy, please contact us at:

• Email: info@techglanceservice.com
• Phone: +91-9142749384